Introduction
Saya-IO ("Saya-IO", "we", "us", or "our") is a custom software and SaaS development company. This Privacy Policy explains how we collect, use, and protect information when you visit saya-io.com (the "Site") or contact us. It applies to this marketing website; our individual products and client engagements may have their own separate policies and agreements.
Information we collect
We collect the following types of information:
- Information you provide — such as your name, email address, and message when you contact us (for example, by email or an enquiry form).
- Usage information — collected automatically when you visit the Site, such as pages viewed, referring URLs, device and browser type, and approximate location, via cookies and analytics tools.
- Cookies — small files used to operate the Site and understand how it is used.
How we use information
We use information to:
- respond to your enquiries and provide the information or services you request;
- operate, maintain, and improve the Site;
- understand how the Site is used and improve our content and offerings;
- communicate with you about your enquiry or our services;
- comply with legal obligations and protect our rights.
Analytics and cookies
We use Google Analytics and similar analytics tools to understand Site usage. These tools may set cookies and collect usage information as described above. You can control cookies through your browser settings, and you can opt out of Google Analytics using Google's opt-out tools. Disabling cookies may affect how the Site functions.
How we share information
We do not sell your personal information. We may share information with:
- service providers who help us operate the Site and our business (for example, hosting and analytics providers), under appropriate confidentiality obligations;
- authorities or others where required by law or to protect our rights, safety, or property;
- a successor entity in connection with a merger, acquisition, or sale of assets.
Data security
We use reasonable technical and organisational measures to protect information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Data retention
We retain information for as long as needed to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your rights
Depending on your location, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object to certain processing. To exercise these rights, contact us at hello@saya-io.com. We will respond in accordance with applicable law.
International transfers
We may process and store information in countries other than your own. Where we transfer personal information across borders, we take steps to ensure it is protected consistent with this policy and applicable law.
Children's privacy
This Site is intended for businesses and is not directed to children. We do not knowingly collect personal information from children through this Site. (Note: our learning products for schools are governed by their own dedicated privacy and child-protection policies.)
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the "Last updated" date above.
Contact
Questions about this privacy policy? Email hello@saya-io.com.